Terms & Conditions
Accommodation
  • What you pre-book is what we accept and you pay for.
  • Park Facilities are for paying guests only.
  • All rates cover 1 or 2 people double share, one car per site.
  • Arrivals no earlier than 2pm
    (Any arrival after office hours should be pre-arranged)
  • Departures no later than 10am
    (A late checkout fee will apply if warranted)
  • Late Checkout fee – 50% of daily tariff if beyond 2pm
  • 100% of daily tariff if beyond 4pm
  • Fees include GST and must be paid in advance or on arrival.
  • Bookings are to be confirmed by a deposit within 14 days.
  • Refund conditions apply to all cancellations.
  • Bookings are not transferable.
  • Bond required for group bookings.
  • Sorry, no pets, fires or fireworks allowed.
  • Conditions apply to all discounts.

Rate Periods

  • Peak – December 24th to January 31st,
    Easter holidays and Long weekends
  • Shoulder – February 1st to April 26th (12 weeks)
  • Off Peak – April 27th to June 14th,
    September 16th to December 22nd (22 weeks)
  • Winter – June 15th to September 15th (13 weeks).
Additional Fees
  • Extra Vehicles $3 per day - Boats $3 per day
  • Marina $7 per day - All rates are GST inclusive
  • Rates are subject to review at any time

Minimum booking periods
  • All Victorian and NSW school holidays - One Week
  • Easter - One week minimum.
  • Long Weekends - 3 nights, Apartments & Villas - 3 nights
  • Other cabin accommodation - minimum 2 nights
  • Management reserves the right to change minimum booking period at any time.

Bookings cancellation & refund policy

  • Please check all the details on your confirmation letter carefully to ensure that they are in accordance with your wishes.  Please contact us to make any changes.
  • The balance of your tariff is payable on arrival.  Please contact us should you wish to make part payments before you arrive.
  • 20% cancellation fee applies to all cabins that cancel.  Cancellation fee for all powered sites is the first night's accommodation.
  • No refunds are given if the booking is cancelled within 14 days of arrival.  No refunds are given for early departures (regardless of the reason for early departure).
  • Should a guest fail to check in on the said date, a "no show" charge of the first nights accommodation will be incurred.
  • Cabins are to be left in a clean and tidy manner, and include the washing of all dishes or a cleaning fee will apply and a deduction will be made from the credit card details provided.  This also applies to any damage or breakages.
  • The park facilities are for paying guests only.  Your visitors abusing the use of these facilities may result in cancellation of your booking with no refund.
  • Please note that our check in time is 2:00pm and check out is 10:00am.